Platform

Keiyora App Functionality

Last updated: 16 June 2026

Keiyora Assistant is currently in development and may not yet be publicly available. Features, pricing, and integrations may change before launch. Keiyora is an AI reply assistant for business owners. It helps businesses receive, organise, and respond to customer enquiries from connected messaging and communication channels including Instagram, WhatsApp, Messenger, Gmail, Outlook, and email.

Account and Authentication

  • Email and password sign-up.
  • Email and password login.
  • Google sign-in.
  • Password reset.
  • Secure user authentication through Firebase Authentication.
  • Automatic routing for new users, returning users, and onboarded users.
  • Light mode and dark mode.

Onboarding

  • Business type selection.
  • Supported business categories include fitness, beauty, trades, medical, and other service businesses.
  • Business setup form.
  • Business name setup.
  • Booking link setup.
  • AI prompt setup.
  • Suggested service chips based on business type.
  • Default prompt templates based on selected industry.
  • Onboarding data saved to the user's business profile.

Dashboard

  • Main business dashboard.
  • Navigation between Home, Leads, Automation, Bookings, Analytics, and other settings.
  • Mobile navigation drawer.
  • Desktop navigation.
  • Business name display.
  • Business logo display.
  • Theme toggle.
  • Setup progress banner.
  • Reply usage banner.
  • Upgrade prompt when reply limits are reached.

Lead Inbox

  • Receives and stores customer leads.
  • Displays customer name, message, AI reply, channel, timestamp, and booking status.
  • Supports leads from Instagram, WhatsApp, Messenger, email, Gmail, and Outlook.
  • Channel badges for different message sources.
  • Lead detail view.
  • Conversation and reply history.
  • Mark leads as booked.
  • Filter leads by status.
  • Export leads to CSV where available.

AI Reply Automation

  • AI auto-reply configuration.
  • Business profile fields.
  • Business name.
  • Location.
  • Phone number.
  • Email.
  • Website.
  • Opening hours.
  • Services and pricing information.
  • Frequently asked questions.
  • Tone selection, including professional, warm, casual, energetic, and clinical.
  • Custom core instructions.
  • Booking link instructions.
  • Follow-up automation.
  • Follow-up delay setting.
  • Custom response rules.
  • Knowledge file references.
  • Safety rules that prevent the assistant from answering unrelated, unsafe, offensive, or unsupported questions.
  • AI replies are intended only for business-related customer enquiries.
  • The AI is instructed not to provide medical, legal, or financial advice.
  • The AI is instructed not to fabricate information when unsure.

Connected Channels

Instagram

  • Connects an Instagram Business account through Meta/Facebook OAuth.
  • Receives Instagram direct messages through Meta webhooks.
  • Sends AI-assisted replies to Instagram messages.
  • Saves Instagram conversations as leads.
  • Supports reconnect and disconnect flows.

WhatsApp

  • Connects WhatsApp Business messaging through WhatsApp Cloud API details.
  • Receives WhatsApp messages through webhooks.
  • Sends AI-assisted WhatsApp replies.
  • Saves WhatsApp conversations as leads.

Messenger

  • Connects Facebook Page Messenger.
  • Receives Messenger messages through webhooks.
  • Sends AI-assisted Messenger replies.
  • Saves Messenger conversations as leads.

Email

  • Supports inbound email handling.
  • Saves email enquiries as leads.
  • Sends email replies where configured.

Gmail

  • Connects a user's Gmail account through Google OAuth.
  • Polls unread emails.
  • Sends replies from the connected Gmail account.
  • Marks handled messages as read.
  • Saves Gmail enquiries as leads.

Outlook

  • Connects a user's Outlook or Microsoft 365 mailbox through Microsoft OAuth.
  • Polls unread emails.
  • Sends replies from the connected Outlook mailbox.
  • Saves Outlook enquiries as leads.

Calendly and Bookings

  • Connects Calendly through OAuth.
  • Stores booking link and Calendly connection status.
  • Includes booking link in AI replies when relevant.
  • Booking screen for viewing booking-related records.
  • Public booking page.
  • Calendar event creation.
  • Calendar event editing.
  • Calendar event deletion.
  • Monthly calendar view.
  • Event list.
  • Staff availability management.
  • Employee working hours.

Analytics

  • Lead volume statistics.
  • Reply usage statistics.
  • Booking and conversion information.
  • Channel breakdowns where available.
  • Basic and advanced analytics depending on plan.
  • Business-type-specific terminology and insights.

Customisation

  • Business name customisation.
  • Logo upload or logo URL.
  • Accent colour selection.
  • Custom hex colour input.
  • Profession/business type selection.
  • Dashboard widget ordering.
  • Dashboard widget visibility.
  • Branding shown across the dashboard.

Billing

  • Stripe Checkout integration.
  • Stripe customer creation.
  • Subscription checkout.
  • Billing portal support.
  • 7-day trial for paid subscriptions where available.
  • Monthly billing.
  • Annual billing.
  • Price tiers based on customer availability.
  • Reply limits by plan.
  • Reply top-ups.
  • Optional overage controls for paid plans.
  • Automatic downgrade when a subscription is cancelled.
  • Payment failure notifications.

Important Notes

  • Features may depend on third-party platforms including Meta, WhatsApp, Facebook, Instagram, Google, Microsoft, SendGrid, Calendly, Stripe, Firebase, and OpenAI.
  • Some features require approval or correct setup by third-party providers.
  • Meta features require valid Meta permissions, connected business accounts, and compliance with Meta Platform Terms.
  • The AI assistant is intended for business-related customer support and lead handling only.
  • The app should not be used to spam users, scrape data, impersonate others, bypass platform rules, or send messages without permission.